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The Operator


The short film starts with the operator taking a call from a mother trapped in a fire with her son. What we hear completely contrasts with what we see; we hear the mother frantically trying to get to safety, screaming for help, contrasted with the operators calm voice in a quiet room. This contradiction makes the audience question what's going to happen to the mother and her son. As not much is happening visually, it draws our concentration solely on what we're hearing to the point where we feel part of the conversation. We see the effect the phone call had on the operator when the phone call finishes leaving the audience with silence. We see the operators face slightly frozen, trying to take in what she just went through. This silence is heavily broken by another phone call, now she has to repeat everything she's just done. 

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